HAPPY TAILS DOG SERVICES TERMS & CONDITIONS 2026
INTRODUCTION
Happy Tails Dog Services (referred to hereinafter as “HTDS”) is a small, bespoke dog care business based in Campsie, in Sydney’s Canterbury-Bankstown area.
The terms and conditions below apply to all services carried out by HTDS for all clients. “HTDS care” refers to HTDS being the responsible party for your dog while providing a service for you. “Your dog” refers to the dog(s) named in your Connect Form and can also mean “Your dogs” in the case of an owner with more than one dog. “You” refers to the owner of the dog and the human named in your Connect Form, we prefer the legal owner of the dog to be the main contact and the spouse/parnter can be the secondary contact (if applicable). Any dogs in your care in any capacity or who you legally own must be mentioned in your Connect Form.
HTDS currently offers the following services to the public:
AVAILABLE TO EVERYONE
Standard Social Walking
Overnight Minding (Standard, Peak & Christmas).
AVAILABLE TO SOME MEMBERS, BY REQUEST
Social Walking (Weekend)
AVAILABLE TO EVERYONE, BY REQUEST
Behavioural Training (Initial Consultation & Ongoing Consultations) and
Solo & Duo Training Walks (Trial & Ongoing).
AVAILABLE TO MEMBERS, BY INVITATION ONLY
Adventures (Mini, Epic & Unique)
Adventures will be scheduled replacements for Standard or Holiday Social Walks. Clients will be informed where the Adventure location was by text message when their dog is dropped off if they receive SMS/Email Alerts. The locations may also be published on our website in locations lists and future blogs.
CONTENTS
ACCESS TO YOUR DOG
COLLAR & IDENTIFICATION
HIGHER RISK CUSTOMERS
DISCLOSURE OF INFORMATION
GENERAL HEALTH
OVERNIGHT MINDING
GROOMING
PREVENTION OF CRUELTY TO ANIMALS ACT
DECLARATION
THEHAPPIESTOFTAILS BLOGS
QUICK CONNECT FORM 2024
TERMS & CONDITIONS [PDF VERSION]
PAYMENT INFORMATION
INJURIES & LOSS
DISCLOSURE OF INFORMATION
COLLAR & IDENTIFICATION
WALKING | ADVENTURES | MINDING
TRAINING | GROOMING
SERVICES WE OFFER
WALKING| ADVENTURES | MINDING
TRAINING CONSULTATIONS
SOLO/DUO WALKS
GROOMING [MEMBERS ONLY]
WHAT OUR CUSTOMERS SAY ABOUT US
BASIC DOG TRAINING
FIVE EASY TRICKS ALL DOGS SHOULD KNOW
COMPANION ANIMALS ACT 1998
RESPONSIBLE DOG OWNERSHIP QUIZ
STAFF LEARNING PORTAL
EMPLOYMENT FORM
DOG BREEDS
STAFF ONLY EVENTS
FOOTNOTES
¹ Cancelled appointments will most likely not be refunded.
² You agree to pay HTDS within three (3) business days of being notified of any outstanding charges. Those payments can be made, with a debit or credit card, through the invoice you will be emailed or by clicking here.
³ This excludes dogs who only have regular check up/vaccination/dental care appointments.
⁴ This is required by law as per the Companion Animals Act 1998. Failure to comply with this is an offence which could result in you being fined $880, or $5,500 if your dog is restricted or declared a dangerous dog.
⁵ This request may come with a fee. Click here to read more about our extra fees.
⁶ Please note that (something to do with me being able to take a reasonable amount of time to get back to people).
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