STANDARD REQUIREMENTS FOR ALL HAPPY TAILS CLIENTS

All HTDS clients (the dogs) must be at least eight (8) weeks old and their human guardian(s) must be at least eighteen (18) years old. Happy Tails does not restrict services by breed or desexing status. Dogs must be fully C5 vaccinated unless unable to be for age or other verified veterinary reasons; proof of C5 vaccination is required for Social Walking and Overnight Minding services, and failure to provide proof may result in cancellation or rescheduling of services. Solo/Duo Training Walks and Training Consultations do not require proof of C5 vaccination.

A Connect Form detailing your dog’s identification, training and management information, and your contact details must be completed and received by HTDS prior to any services being booked or occurring. Once we receive your form, a member of the HTDS team will contact you to arrange an Introduction/Meet & Greet; please note Meet & Greets are required for most services but are not necessary for Training Consultations as they are included at the begining of your Initial Training Session. Providing accurate, up-to-date information on the Connect Form ensures we can match the right staff, plan appropriate care or training, and maintain the safety and wellbeing of your dog.

Your Meet & Greet will help HTDS determine what help your dog needs in terms of discipline and structure, if any, before they will be approved for our Standard Social Walks. Some dogs may be approved during the Meet & Greet, others may not be as social and may need some Solo Training Walks and/or Training Consultations before they will be approved for Standard Social Walks. You will be well informed of where HTDS believes your dog is at in terms of socialisation and training and HTDS is committed to helping as many dogs as possible become social enough to be allowed on our Standard Social Walks.