SOCIAL WALKING

UNSUITABLE WEATHER POLICY

In these situations, we try to be flexible and we are usually happy to provide the service if you are happy for us to do so. However, there are some weather conditions which may force us to cancel or reschedule our walks for that day. These include: heavy rain and electrical storms, hail or temperatures above thirty five (35) degrees Celsius.

In the event of heavy rain, hail, other severe storms or temperatures above thirty five (35) degrees Celsius, Happy Tails will contact you to make a decision about what will be done.

Happy Tails reserves the right to cancel or reschedule any appointments if the weather is deemed unsuitable. For these cancellations or reschedulings we will attempt to give you as much notice as possible, but due to the nature and sometimes unpredictability of weather we are not always able to give much notice.

In the event of a cancellation, a full refund will be offered. Otherwise, we will be happy to reschedule your appointment to another time or credit the balance to your account.